Call Us Today 1.800.704.5766 / Service en français disponible

Customer Guarantee

Personal Insurance Money Back Guarantee

We want you to be completely satisfied with your decision to join us. If, for any reason, you are not totally happy within 30 days from the date your Personal, Home, Auto, Leisure insurance coverage becomes effective with us, I want you to write and tell us. We will cancel your policy and gladly refund the entire unused premium you paid – no questions asked. No hard feelings, either. All you need to do is write “Cancel” on the policy declaration page, sign, and mail it back (we must receive it within 30 days). This offer is void if any claims have been or are to be made under the policy or if there was any misrepresentation on any application. On the other hand if the “Total Protection Programs” from Wilson Insurance Ltd. produce incredible results for you, we want you to not only write and tell us about it – but also tell your colleagues, friends and family!

Continuing Guarantee

After the first 30 days of your relationship with us, your total and continuous satisfaction is of paramount importance to us. So, if you should change your mind for any reason thereafter, we want you to write and tell us. We will cancel your policy as of the date we receive your letter and refund the full amount of the unused premium to you – no questions asked. All you need to do is write “Cancel as of (include date)”, sign and mail back with your letter.

No Pressure – No Hassle Promise

Our goal is to take the hassle out of buying insurance. We want to educate you on what you are buying and let you make an informed decision from there. Since your insurance program is such an important part of your financial well being, we want you to understand completely the coverage you have purchased and what it will do for you. Our promise to you is that we will never hard sell you insurance, use slick sales techniques, or pressure you into a decision that makes you uncomfortable. We even promise to tell you if you are getting better value with your current insurance company!

Personal Insurance Claims Satisfaction Pledge

With the support from our insurance companies, we are committed to providing you with total claims satisfaction in the event of an insured loss under your personal insurance policy. If, in the adjustment and settlement of such a loss, you have reason to believe that the claim has not been resolved to your total satisfaction, we will refund the total amount of your insurance premium for the year in which the incident occurred. That is our pledge to you.

Total Client Satisfaction Guarantee

If you have any questions or comments, please call our office and ask to speak with one of the partners. The number is 506-458-8505.  Our commitment is to give you unparalleled service, after all, you are the reason we have had a successful business for 90 years, and you are appreciated!

Please note, this guarantee only applies to home and individual car insurance.