Phishing is a major cybercrime in which you or another person of interest is being contacted by telephone, text message or email, by someone posing as a legitimate organization to lure you into providing sensitive data, such as personal information, banking & credit card details, including passwords. Ways to get off the hook

Ways to get off the hook :

  • Never reply to an email that asks you to send personal or account information including money to cover expenses.
  • If you receive an email that looks suspicious or asks you for this type of information, never click links that supposedly take you to a company website.
  • Never open any files attached to a suspicious-looking email or url.
  • Search the web for the email subject line followed by the word hoax to see if anyone else has reported this scam.
  • Pay attention for attachments ending in .exe, .msi, .bat, .com, .cmd, .hta, .scr, .pif, .reg, .js, .vbs, .wsf, .cpl, .jar (there are many)  You are typically safe for docx, .xlsx, and .pptx BUT if you are not expecting a word document, spreadsheet or powerpoint, it is best to contact the sender to confirm. Do not hit reply, pick up the phone and call them.
  • Pay attention to the sender information. Maybe their name is right but not the email address, or vice versa. If you recognize the name and are expecting the attachment you could be safe. If you are not expecting the attachment, it is best to call them as their system could be infected.  Again, do not hit reply.
  • If you get a phone call from “your bank” or anyone else that needs urgent action from you hang up and call your bank at the number you know. If a caller makes you feel uncomfortable trust your gut and hang up!